“Unreasonable Customer Conduct”
Reading the council’s new 20-page procedure entitled “Unreasonable Customer Conduct”, I recalled reading in a history book about the ascendency of the Third Reich and wondered when I would reach the chapter in this document advising when the library books would be ceremoniously burned.
It certainly isn’t the sort of policy/code/procedure that you would expect from a well-managed organisation with confident, capable and competent senior management – it smacks of insecurity, impotence and incompetence!
Taking the history analogy one step further, I wondered how many little old ladies might be candidates for the firing squad or will it be a gas chamber? You would think there would have to be more than a couple to justify all that clap.
Then, if there are so few, then why, if there was any intestinal fortitude, couldn’t the GM simply call them in one by one and say, politely of course, to go away?
If there are more than just a few though, then maybe the reasons why there are so many need to be investigated properly.
Do we have any overly sensitive councillors who would not want to answer questions about their decisions or conduct? Not that they will get much protection from this procedure which seems to be clearly aimed at protecting staff from whatever number of uncontrollable ogres or ogresses, thus leaving councillors rightly in the firing line as first contact to answer ratepayers concerns. Let’s hope some of you can turn over a new leaf and do so with credible responses!.......or at least, if that’s not being “unreasonable” acknowledge receipt of emails!
The burning question remains - How many candidates (Probably joining me after this letter!) are there for having special dossiers opened for objecting to having such draconian procedures applied and for daring to CC other stakeholders? You might note that CC’s haven’t been addressed to staff because you, Councillors, are responsible.
Jeff de Jager, Coila
Moruya needs more
Re: the Granite Town festival, which was held nowhere near Granite Town (i.e. Moruya).
Moruya has many shops, cafes, two licensed clubs and four hotels, not to mention numerous coffee shops and eateries. All were so very empty by the lower than average crowd at the racecourse. So different to the previously staged three day jazz festival, where all accommodation was booked out and all the above mentioned were busy.
Please, a three day music festival of any kind would be appreciated. September is probably not a good time of year as the snow season is still in command. I’ve been told it was spot the local, as there were no buses running for the day. I’m sorry Mr Toby Whitelaw, you appear to be blinkered by the racecourse venue with costs and savings. Moruya needs a lift from a long tough winter. Any music festival will work. Why not in the park behind the pool? The struggling community would appreciate it.
Dave Keble
Water water, everywhere
Will the price of water be increased to make up for lost volume sales if water restrictions are introduced? The mayor might like to talk about how the revenue stream works if sales volumes are reduced – including the dividend that goes with income from water sales.
Allan Brown, Catalina
Fine clutch of Oystercatchers
Hope these chicks survive this year. Fortunately there is no sand dredge and associated equipment in their area. It was a great tragedy last year, due to authorities not intervening