TELSTRA has issued a warning to those inclined to pick noses, roll eyes or take a trip to the bathroom while on their video phone: the person you’re speaking to can
Subscribe now for unlimited access.
$0/
(min cost $0)
or signup to continue reading
actually see you.
A record number of video calls over Christmas prompted Telstra to release a list of handy - if somewhat obvious - etiquette tips on how and when to use video calling to prevent any embarrassing moments.
Telstra spokesman, Peter Taylor, said the number of video calls made on Christmas Day increased by 65 per cent from 2006, suggesting that Australia’s love affair with mobile phones had moved to a new level.
Batemans Bay Fone Zone assistant manager Jacqui Trick said while video phones have been around for about 15 months, their popularity has soared in recent months. The quality of picture has improved greatly, while promotions like My Hour have enticed new customers.
“It’s good for when people are separated from their family; they’re still able to see them.”
Telstra say there are some places where a mobile phone call should never go. Key backdrops to avoid
are bathrooms and bedrooms.
Watch the camera angles - take care to hold the camera level with your face, as no one wants to see up your nose. Don’t be afraid to experiment with camera angles, as you can move from close ups to wider screen shots.
Mind your body language - you might be able to get away with rolling your eyes or stifling a yawn on a regular phone call, but not on a video call.
Speak clearly and stay still. It is like presenting your own TV show. Avoid mumbling and unnecessary movement, and use a headset so you can be heard clearly if you are too far away from the handset.
Telstra even recommends users think about lighting. A bright background like a window will turn you into a silhouette. Also avoid making calls in shadows.
Remember others may be able to see your video call, so consider where you call from, what you wear and how you wear it. Keep in mind that loud shirts and busy patterns are distracting on video, as are low cut tops, beach attire and sleep wear.
“Our etiquette tips are designed to help customers enjoy the video call experience as it is often the next best thing to being there in person,” Mr Taylor said.