The Moruya family of three-year-old cancer sufferer Addison Wilson-Mitchell is upset and angry after being refused entry to Bay City Cinemas with a backpack full of Addison’s medication and other important materials.
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“It is absolutely appalling and I am beyond furious,” mother Kristen Wilson-Mitchell said.
“The backpack contains her medications, vomit bags, a change of clothes, nappies because she suffers from diarrhoea due to her medication; things she needs.
“We told them what was in them. They said we could take a vomit bag and some medication, but not the backpack.”
Addison suffers from stage four neuroblastoma, and is spending time at home in Moruya between therapy sessions at the Sydney Children’s Hospital.
Cinema manager Glenda Churchill said staff were only made aware of the little girl’s condition when the tickets were refunded.
“This could have been avoided if they had contacted us beforehand and let us know about the situation,” she said.
“Our staff only found out about her condition when the tickets were refunded.
“I do feel bad for the sick little girl.”
She said backpacks were strictly banned for the safety and comfort of all customers.