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Long wait for medical treatment

05 Feb, 2010 07:50 AM
Questions are being asked about the treatment of a Surfside man, sent home from Batemans Bay Hospital on Monday night with painkillers and little else.

For more local news and photos grab a copy of the Bay Post or Moruya Examiner.

Matthew Finn, 37, went to the Emergency Department with a suspected dislocated shoulder shortly after 6pm.

The on-duty doctor confirmed the injury was a “grade three or above AC joint dislocation” and told Mr Finn he would require surgery.

“But instead of referring me to a surgeon, I was given a GP reference and a pack of painkillers and sent home,” Mr Finn said.

This was despite the fact an orthopaedic surgeon was scheduled to visit Batemans Bay Hospital the following day.

According to Rachel Finn, her husband’s condition went from bad to worse overnight.

“He was shaking from the pain,” she said. “I honestly think his body just went into shock.”

The couple tried to get an appointment with their doctor the following day but were told the earliest appointment was in two weeks.

“We rang everywhere,” Ms Finn said. “I rang every doctor in the book and no one could see us.”

In the end the couple travelled to Berry, where they were able to get an appointment with Ms Finn’s mother’s doctor.

“He confirmed that it was a dislocation and that I would quite likely need to have surgery, and then he gave me a referral to see a surgeon,” Mr Finn said.

Once home, Mr Finn again began the arduous task of phoning around to get an appointment with a surgeon.

“I was on the phone for close to four hours on Wednesday,” he said.

“I rang everywhere - Nowra, Canberra, Wollongong, Bega and Sydney. I couldn’t get an appointment anywhere, until February 21 in Nowra.”

Ms Finn is furious that her husband has been left to suffer in pain.

“I feel this is just far too long,” she said.

“He is also a carpenter, we need to know what is happening in regards to the surgery so that we can make plans for the future.”

The couple feel the hospital should have referred Mr Finn for surgery on Monday night.

“Royal North Shore (hospital) said the original doctor should have referred me to a surgeon straight away,” Mr Finn said.

“I know how busy they were, and I feel bad for them, but I think in a town like this where a huge part of the population can’t afford private insurance, the public system needs to be able to cope better.”

Greater Southern Area Health Service (GSAHS) Eastern Sector General Manager Ken Barnett yesterday said arrangements had been made for Mr Finn to see a surgeon.

“We are concerned about the delay Mr Finn experienced when trying to access follow up care and regret any distress caused,” he said.

“We have made arrangements for Mr Finn to see a local surgeon tomorrow for ongoing management of his injury.”

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comments


Date: Newest first | Oldest first
Bright kids should be encouraged to do medicine - we need more Doctors - and the governement and AMA should set aside more places for students in Medicine - supply is definuetely not keeping up with an aging population. How about you Canberra beureacratics THINK about that before you retire to the Bay!
Posted by cassandra, 8/02/2010 5:16:16 PM, on Batemans Bay Post
When kevin Rudd and the Union Movement achieve their bigger Australia, things will get worse, far worse!
Posted by Paul Neri, 9/02/2010 7:48:41 AM, on Batemans Bay Post
It is not an emergency doctor's role to refer patients. It is the GP's job to discuss options and refer approriately. If he couldn't see a GP the next day it is probably because he dosen't go to one regularly. If he had a regular GP he would have been fitted in as an emergency consult.
Posted by Doctor, 9/02/2010 6:08:41 PM, on Batemans Bay Post
Should women be having babies, Cassandra? Women-in-labour soak up many hospital beds and it's not as if they needed to be there, unlike people in need of treatment for injuries and diseases.
Posted by Paul Neri, 10/02/2010 7:56:19 AM, on Batemans Bay Post

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NOT GOOD ENOUGH: Surfside resident Matt Finn has raised questions over his treatment at Batemans Bay Hospital.
NOT GOOD ENOUGH: Surfside resident Matt Finn has raised questions over his treatment at Batemans Bay Hospital.

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